is collected, used, and shared when you visit or make a purchase from
https://pioneermedicaleurope.co.uk (the “Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain
information about your device, including information about your web browser, IP
address, time zone, and some of the cookies that are installed on your device.
Additionally, as you browse the Site, we collect information about the
individual web pages or products that you view, what websites or search terms
referred you to the Site, and information about how you interact with the Site.
We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a
purchase through the Site, we collect certain information from you, including
your name, billing address, shipping address, payment information (including
credit card numbers, email address, and phone number. We refer to this information as “Order
When we talk about “Personal Information” in this Privacy
Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to
fulfill any orders placed through the Site (including processing your payment
information, arranging for shipping, and providing you with invoices and/or
order confirmations). Additionally, we
use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us,
provide you with information or advertising relating to our products or
We use the Device Information that we collect to help us
screen for potential risk and fraud (in particular, your IP address), and more
generally to improve and optimize our Site (for example, by generating
analytics about how our customers browse and interact with the Site, and to
assess the success of our marketing and advertising campaigns; including
contacting you regarding purchases, upcoming offers and new products.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to
help us use your Personal Information, as described above. For example, we use Shopify to power our
online store–you can read more about how Shopify uses your Personal
We also use Google Analytics to help us understand how our customers use
the Site–you can read more about how Google uses your Personal Information
here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. We do not share pass your information on to any 3rd party for advertising purposes.
As described above, we use your Personal Information to
provide you with targeted advertisements or marketing communications we believe
may be of interest to you. For more
information about how targeted advertising works, you can visit the Network
Advertising Initiative’s (“NAI”) educational page at
You can opt out of targeted advertising by emailing
Additionally, you can opt out of some of these services by
visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection
and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access
personal information we hold about you and to ask that your personal information
be corrected, updated, or deleted. If you would like to exercise this right,
please contact us through the contact information below.
Additionally, if you are a European resident we note that we
are processing your information in order to fulfill contracts we might have
with you (for example if you make an order through the Site), or otherwise to
pursue our legitimate business interests listed above. Additionally, please note that your
information will be transferred outside of Europe, including to Canada and the
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment methods. Payment is to be made to Klarna.
Financing: With the financing service from Klarna you can pay your purchase in flexible or fixed monthly instalments according to the conditions stated in the checkout. The instalment payment is due at the end of each month after submission of a separate monthly invoice by Klarna. Further information regarding Slice It including terms and conditions and Standard European Consumer Credit Information you can find here for the markets where this payment method is available: the United Kingdom
to reflect, for example, changes to our practices or for other operational,
legal or regulatory reasons.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at SALES@PIONEERMEDICALEUROPE.CO.UK or by mail using the details provided below: Unit 340 Beech Drive, Hartlebury, WORCS, DY10 4JB, United Kingdom